Developing digital technologies today comes with the imperative to meet rising expectations: systems must be understandable, legally compliant, and socially sustainable. We design systems that make this possible by turning regulatory requirements, ethical standards, and shared values into opportunities for meaningful design.

• Enabling transparency
  We make interfaces that are easy to understand through approaches such as explainable AI (XAI), visual feedback, and clear decision paths.
• Translating legal frameworks
  We include GDPR, accessibility standards, and the AI Act as an integral part of our designs.
• Addressing externalities
  Our design decisions account for marginalized groups, long-term effects, and what happens beyond the intended user base.
• Designing for openness
  We believe in open data, open standards, and open processes that make participation and adaptability possible.

DESIGN STARTS WITH UNDERSTANDING

Our work often begins before the first click. Our first question is who is involved and who is not (yet) involved. What standards apply and how they can be translated into everyday experience? Where systems overwhelm and how they can become more accessible?

We identify risks, tensions, and trade-offs early on using methods such as Impact Mapping, Futures Wheel, and Value Source Analysis. System Mapping and Adaptive Scenarios guide us in making complexity visible and preparing for possible futures. Interviews and the Critical Incident Technique help surface barriers, expectations, and edge cases. Speculative Design expands our view and challenges assumptions, helping shape responsible innovation.

These analyses lead to designs that offer orientation, make rules comprehensible, and reflect core values. We prototype solutions using concept prototyping and wireframes and further develop them through mockups, interactive prototypes and expert reviews.